The second-hand marketplace Shoppers Express Displeasure About Sizing Updates
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The second-hand shopping app has updated its sizing categories for women's and children's garments failing to inform all users about the change.
Social Media Backlash
Many shoppers and sellers have taken to social media stating that platform listings now display an altered size classification than originally posted because of the remapping.
The company said the revised method more closely matches similar services.
They have suggested members to check their listings and update the measurements by hand if necessary, causing user dissatisfaction.
Size Classification Modifications
Previously, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L was formerly size 12 but now shows as UK 16-18.
User Accounts
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
A different member, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Necessary Adjustments
Charlotte Lunn, based in Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she said.
Service Background
The service features exceeding 100 million members, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: previously, the service retracted a modification to its shipping options following member complaints.